Terms of Use
Last updated: January 2026
Welcome to elaramotion. These Terms of Use ("Terms") govern your access to and use of our website and the ordering of our wellness products. By using this site, you agree to these Terms. If you do not agree, please do not use the website.
1. About these terms
These Terms form an agreement between you and elaramotion. They apply to all visitors, users and customers of our website. We may update them from time to time, and the current version will always appear on this page.
2. Using our website
You agree to use this website lawfully and respectfully. In particular, you agree not to:
- Use the site in any way that breaks applicable laws or regulations.
- Attempt to gain unauthorised access to our systems or data.
- Interfere with the proper working of the website.
- Copy, reproduce or redistribute our content without permission.
- Submit false, misleading or harmful information through our forms.
3. Informational nature of our content
The information on this website is shared by wellness enthusiasts for general informational purposes. It is based on open sources and personal experience and is not professional, medical or legal advice. Always consult a qualified specialist before starting any new fitness or wellness routine.
4. Products and orders
elaramotion offers gentle movement and balance kits. When you submit an order request through our forms, you are asking us to contact you. An order is only confirmed once our team has spoken with you and agreed the details. We reserve the right to decline or cancel any order at our discretion.
5. Pricing and offers
We aim to keep all prices and promotional offers accurate and up to date. Prices are shown in Canadian dollars. Promotional offers, such as discounts or free delivery, may be limited in time or availability and can change without notice. If an obvious pricing error occurs, we will contact you before processing the order.
6. Delivery
We deliver across Canada. Estimated delivery times are shared during your order call and are provided in good faith but are not guaranteed. We are not responsible for delays caused by circumstances beyond our reasonable control.
7. Returns
If a product is not the right fit for you, our returns process is available within the stated return window. Items should be returned in their original condition. Please contact us to begin a return, and we will guide you through the steps.
8. Intellectual property
All content on this website, including text, graphics, logos and design, belongs to elaramotion or its licensors and is protected by applicable intellectual property laws. You may view and share content for personal, non-commercial use, but you may not reproduce it commercially without our written consent.
9. Third-party content
Our website may include embedded content such as maps from third-party providers. We do not control these services and are not responsible for their content, availability or practices.
10. Limitation of liability
To the fullest extent permitted by law, elaramotion is not liable for any indirect, incidental or consequential loss arising from your use of the website or our products. Our content is provided "as is" without warranties of any kind. Nothing in these Terms limits liability that cannot be excluded by law.
11. Your responsibilities
You are responsible for ensuring that any information you provide is accurate and that you use our products sensibly and at your own pace. Listen to your body and stop any activity that does not feel comfortable.
12. Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy, which explain how we handle your data.
13. Changes to the website
We may modify, suspend or discontinue any part of the website at any time without notice. We are not liable to you or any third party for any such changes.
14. Governing law
These Terms are governed by the laws applicable in the province of Ontario, Canada, without regard to conflict-of-law principles. Any disputes will be handled by the competent courts of that jurisdiction.
15. Contact us
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +1 (647) 218-4470
- Address: First Canadian Place, 100 King St W, Toronto, ON M5X 1A9, Canada